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### OneAI Refund Policy
**Effective Date:** August 21, 2024
Thank you for choosing OneAI! We are committed to providing you with the best AI tools and services. Below is our refund policy to ensure transparency and customer satisfaction.
#### 1. **30-Day Money-Back Guarantee**
We offer a 30-day money-back guarantee for all purchases of OneAI. If you are not completely satisfied with your purchase, you may request a full refund within 30 days from the date of purchase. To be eligible for a refund, please ensure the following:
– **Eligibility:** Your refund request must be made within 30 days of your purchase.
– **Request Process:** Submit a refund request via our support email at [support@oneai.com](mailto:support@oneai.com) with your purchase details.
– **Usage Limitation:** To qualify for a refund, you must not have used the product extensively or generated revenue from it. We reserve the right to refuse refunds if we find evidence of extensive use or commercial exploitation of the product.
#### 2. **Refund Procedure**
To process your refund request:
1. **Contact Us:** Email our support team at [support@oneai.com](mailto:support@oneai.com) with your order number and reason for the refund request.
2. **Verification:** Our team will review your request and verify your eligibility based on our policy.
3. **Processing:** Once approved, refunds will be processed to the original payment method within 7-10 business days.
#### 3. **Non-Refundable Situations**
Please note that the following scenarios are not eligible for a refund:
– **Past 30 Days:** Refund requests made after the 30-day guarantee period.
– **Commercial Use:** If you have used the product for commercial purposes or generated revenue from it.
– **Software Tampering:** If you have tampered with or altered the software in any way.
#### 4. **Support and Assistance**
If you encounter any issues with the software or need assistance, please reach out to our support team at [support@oneai.com](mailto:support@oneai.com) before requesting a refund. We are here to help resolve any issues and ensure you have a satisfactory experience with OneAI.
#### 5. **Contact Information**
For any questions or further assistance regarding refunds or our policy, please contact us at:
– **Email:** [support@oneai.com](mailto:support@oneai.com)
– **Customer Service Hours:** Monday to Friday, 9:00 AM to 5:00 PM (Your Local Time Zone)
We appreciate your understanding and cooperation. Thank you for choosing OneAI!
*This policy is subject to change. Please refer to our website for the most current version.*
**Effective Date:** August 21, 2024
Thank you for choosing OneAI! We are committed to providing you with the best AI tools and services. Below is our refund policy to ensure transparency and customer satisfaction.
#### 1. **30-Day Money-Back Guarantee**
We offer a 30-day money-back guarantee for all purchases of OneAI. If you are not completely satisfied with your purchase, you may request a full refund within 30 days from the date of purchase. To be eligible for a refund, please ensure the following:
– **Eligibility:** Your refund request must be made within 30 days of your purchase.
– **Request Process:** Submit a refund request via our support email at [support@oneai.com](mailto:support@oneai.com) with your purchase details.
– **Usage Limitation:** To qualify for a refund, you must not have used the product extensively or generated revenue from it. We reserve the right to refuse refunds if we find evidence of extensive use or commercial exploitation of the product.
#### 2. **Refund Procedure**
To process your refund request:
1. **Contact Us:** Email our support team at [support@oneai.com](mailto:support@oneai.com) with your order number and reason for the refund request.
2. **Verification:** Our team will review your request and verify your eligibility based on our policy.
3. **Processing:** Once approved, refunds will be processed to the original payment method within 7-10 business days.
#### 3. **Non-Refundable Situations**
Please note that the following scenarios are not eligible for a refund:
– **Past 30 Days:** Refund requests made after the 30-day guarantee period.
– **Commercial Use:** If you have used the product for commercial purposes or generated revenue from it.
– **Software Tampering:** If you have tampered with or altered the software in any way.
#### 4. **Support and Assistance**
If you encounter any issues with the software or need assistance, please reach out to our support team at [support@oneai.com](mailto:support@oneai.com) before requesting a refund. We are here to help resolve any issues and ensure you have a satisfactory experience with OneAI.
#### 5. **Contact Information**
For any questions or further assistance regarding refunds or our policy, please contact us at:
– **Email:** [support@oneai.com](mailto:support@oneai.com)
– **Customer Service Hours:** Monday to Friday, 9:00 AM to 5:00 PM (Your Local Time Zone)
We appreciate your understanding and cooperation. Thank you for choosing OneAI!
*This policy is subject to change. Please refer to our website for the most current version.*